– Property Manager –

About the role

Dunham House is a residential Life Skills Development program for people experiencing concurrent mental health disorders and substance abuse. The Property Manager is fully responsible for the maintenance, safety, functionality, and operational readiness of Dunham House's 2-building, 84-acre, 38-bed facility.

This is a hands-on leadership role that operates with a high level of independence and accountability. The Property Manager is expected to run all property-related functions proactively, ensuring the facility operates safely, efficiently, and in full alignment with approved budgets and organizational standards.

Key Responsibilities

Overall Property Operations

• Independently manage all property-related operations across buildings and grounds

• Develop and maintain preventative maintenance schedules and long-term property planning

• Ensure the facility is consistently safe, functional, and inspection-ready

• Anticipate property needs and resolve issues proactively before they impact operations or resident care

• Maintain full oversight of property documentation, logs, and compliance records

Vendor Management

• Independently review, manage, and monitor vendor contracts

• Identify opportunities for cost savings, improved service quality, or operational efficiencies

• Source and evaluate new vendors when appropriate

• Negotiate pricing and service agreements within approved budget parameters

• Monitor vendor performance and hold vendors accountable to service standards

Budget Accountability

• Operate all property functions within approved annual and project budgets

• Track property-related expenses and forecast upcoming needs

• Provide regular reporting and early alerts if budget risks are identified

• Recommend cost-saving initiatives and efficiency improvements

Facility Maintenance Operations

• Conduct regular inspections of buildings, grounds, and equipment to identify maintenance needs

• Perform basic repairs, renovations, and preventative maintenance according to schedules

• Ensure all systems (HVAC, plumbing, electrical, propane, etc.) are functioning optimally and meet safety standards

• Manage landscaping and groundskeeping to maintain a welcoming and serene environment

• Oversee the cleanliness, maintenance, and upkeep of interior spaces in resident buildings

Health, Safety & Compliance

• Oversee compliance with health, safety, and fire regulations, ensuring the facility is always inspection-ready

• Develop and implement emergency preparedness plans, including regular drills for fire and evacuation procedures

• Maintain accurate records for inspections, permits, and compliance documentation

Team Environment Collaboration

• Coordinate with cleaning and maintenance support resources

• Ensure property and environmental issues impacting staff workflow are resolved quickly

• Help maintain a safe, structured, and respectful living environment for residents

• Develop, assign, and oversee resident chore schedules to support daily structure and upkeep of communal living spaces

• Respond to property-related concerns raised by residents or staff

• Support a calm, safe, and recovery-oriented living environment

Qualifications

• Proven experience managing property or facility operations independently

• Strong working knowledge of building systems and preventative maintenance planning

• Experience managing vendors, contracts, and service agreements

• Strong budgeting, cost-control, and expense tracking skills

• Strong problem-solving, organizational, and decision-making skills

• Strong communication and relationship management skills

Preferred Skills

• Experience managing multi-building or campus-style properties

• Experience in safety-regulated environments

• Basic budgeting and financial management skills

• Strong computer literacy, including proficiency in Microsoft Office Suite (Excel, Word, and Teams)

• Healthcare, residential treatment, or human services facility experience

Work Environment

The role involves both indoor and outdoor work across the property, requiring physical activity such as walking, lifting, and using tools or equipment. Flexibility in schedule may be needed for urgent situations or emergencies.